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plugin container crash

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New Contributor

plugin container crash

Not only does Flash crash (every version since v9), but Microsoft Silverlight hangs the plugin container as well. Something's clearly not right with the design of this.

24 REPLIES
Legendary Contributor

Re: plugin container crash

Please upgrade your Firefox to latest version and give a try

Firefox Orange Button > Help > About Firefox

Download Mozilla Firefox

Support Forum Moderator

Re: plugin container crash

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

New Contributor

Re: plugin container crash

You mean like this? Plugincontainer doesn't actually crash it just uses 99% of CPU.

546c2994-a82b-4ea4-b841-b7eeb90375da 6/4/2013 16:36 
7185603b-ecbd-4874-a07d-802a7caa9d24 6/4/2013 16:27 
0de560bf-9bd8-4eca-be32-fb399b70088b 6/4/2013 15:29 
47b1d461-8128-4bd7-b95f-0bf6d1a937ab 6/4/2013 12:25 
04f584e9-d1a7-4892-88b7-482111fd647c 5/29/2013 14:34 
d6c5f4b5-6740-4cdd-83fb-bae1e72e7835 5/20/2013 16:38 
3d78e408-43c5-4f7c-8361-4cb0d88c4a57 5/20/2013 16:16 
New Contributor

Re: plugin container crash

c849b1f7-2407-4f47-aa6f-27e7a9e0e3bf 7/25/2013 9:57 PM
8e97b0cd-e7ee-4793-9dca-9a9bfbbaa143 7/25/2013 9:57 PM
8c938cc6-ff28-4745-8514-40e38f09590c 7/25/2013 9:57 PM
96135336-c90a-481c-9a42-fde5c22e4f35 7/25/2013 9:57 PM
6ea1f122-43ad-4ed8-b277-7c0c78d9ed4a 7/25/2013 9:57 PM
Grand Master Contributor

Re: plugin container crash

Recent crashes (and Hangs) of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


Please tell us if this helped!

New Contributor

Re: plugin container crash

bp-c41350b3-efba-4cef-b5d9-c6ee22130908 9/8/2013 12:37 PM
bp-6219c84b-9943-4c39-95cf-d6de02130830 8/29/2013 8:33 PM
bp-bb0eaf2f-8214-4100-8a59-adf542130828 8/28/2013 3:44 PM
bp-eb922c5a-1cf7-42b3-9065-3d64a2130826 8/25/2013 8:22 PM
bp-74cdbd99-96a6-429f-8ae1-a0cb42130824 8/24/2013 9:38 AM

Yes, "plugin container" crashes often.

Legendary Contributor

Re: plugin container crash

Hi dlandiss, based on the latest crash data, I recommend disabling the Flash Player plugin's protected mode. See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox? Note the specific folder path for 32-bit vs. 64-bit Windows (both folders exist on 64-bit Windows, but Firefox only uses the Flash plugin in the SysWOW64 path).

New Contributor

Re: plugin container crash

Thank you, jscher. I have done that and will keep watching.

--Dan in St. Louis

New Contributor

Re: plugin container crash

jscher, I made the change you proposed and Firefox still crashes:

bp-fed4de28-9239-4110-a697-6491d2130909 9/9/2013 7:47 AM
bp-c41350b3-efba-4cef-b5d9-c6ee22130908 9/8/2013 12:37 PM
bp-6219c84b-9943-4c39-95cf-d6de02130830 8/29/2013 8:33 PM
bp-bb0eaf2f-8214-4100-8a59-adf542130828 8/28/2013 3:44 PM
bp-eb922c5a-1cf7-42b3-9065-3d64a2130826 8/25/2013 8:22 PM
bp-74cdbd99-96a6-429f-8ae1-a0cb42130824 8/24/2013 9:38 AM
bp-673d02b9-c972-47ec-b306-a1c0a2130812 8/12/2013 2:42 PM

--Dan in St. Louis