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pdf save file open file

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New Contributor

pdf save file open file

Since firefox just recently updated, .pdf files when clicked, either on email or the web would pop open a box that says save file or open file. Firefox updated and it no longer ask this anymore, it just immediately tries to download it. I don't use any .pdf add on through Firefox, I tried one today but it still doesn't help. Is there a way to turn this basic function back on without a add-on. It has never needed one before.

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Legendary Contributor

Re: pdf save file open file

Hi Matt, sometimes the application preferences end up with multiple entries, some under "Adobe Acrobat..." and one under "Portable Document Format (PDF)".

If you've fiddled with all of those without success, the settings file that stores these associations might have become corrupted. You can rename or delete it and have Firefox regenerate it. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using

Help > Troubleshooting Information > "Show Folder" button

Leaving that window open, make any Firefox window active and Exit the program (e.g., File menu > Exit or Firefox menu > Exit)

Pause while Firefox finishes its cleanup, then rename mimeTypes.rdf to something like mimeTypes.old

Restart Firefox. Your PDF preference likely will be reset to the internal PDF viewer, but you can switch it to "Always Ask".

Any improvement?

5 REPLIES
Senior Contributor

Re: pdf save file open file

New Contributor

Re: pdf save file open file

I did try that, and I tried changing it to every option they offered for .pdf's and they all operate/act the same when clicked.

Matt

Legendary Contributor

Re: pdf save file open file

Hi Matt, sometimes the application preferences end up with multiple entries, some under "Adobe Acrobat..." and one under "Portable Document Format (PDF)".

If you've fiddled with all of those without success, the settings file that stores these associations might have become corrupted. You can rename or delete it and have Firefox regenerate it. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using

Help > Troubleshooting Information > "Show Folder" button

Leaving that window open, make any Firefox window active and Exit the program (e.g., File menu > Exit or Firefox menu > Exit)

Pause while Firefox finishes its cleanup, then rename mimeTypes.rdf to something like mimeTypes.old

Restart Firefox. Your PDF preference likely will be reset to the internal PDF viewer, but you can switch it to "Always Ask".

Any improvement?

Site Moderator

Re: pdf save file open file

Try to check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu.

New Contributor

Re: pdf save file open file

I was making all the changes to the Adobe Acrobat files and didn't see the one lower down called portable document format, once I changed it to ask first it now operates how it should. Thanks for the help everyone.

Matt