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part of .pdf doesn't show text when opened in firefox but does show when downloaded to the desktop

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New Contributor

part of .pdf doesn't show text when opened in firefox but does show when downloaded to the desktop

when I open this link within firefox the chart (page 3 on) doesn't open. When I download the .pdf to my desktop all the information is filled in.

http://www.tradestocksamerica.com/dsr-pdf/TheDailyStockReport_2013-02-25-Monday_Morning.pdf

i noticed on my laptop, where the entire contents of the .pdf is viewable, within Firefox - under Firefox / Tools / Options / Applications / there is an app called JPS file whereas on the desktop this app does not appear

2 REPLIES
Site Moderator

Re: part of .pdf doesn't show text when opened in firefox but does show when downloaded to the desktop

Have you researched the site you mentioned? I went to it and WOT gave me a red flag.

At this moment, we are aware of issues pertaining to PDF.js and we suggest installing the following add-on: https://addons.mozilla.org/en-US/firefox/addon/pdfjs/

New Contributor

Re: part of .pdf doesn't show text when opened in firefox but does show when downloaded to the desktop

Via screenshots - I have documented the before (sshot 1) and after (sshot 3) First: 1. downloaded the Windows' plug-in; and the 2. downloaded suggested Mozilla add-on

https://addons.mozilla.org/en-US/firefox/addon/pdfjs/

After downloading Mozilla's add-on, the alert toolbar appeared with "Open With Different Viewer" which I clicked (sshot 1). The pop-up opened (sshot 2) I chose Open with Adobe Reader (default) - which is my default reader.

The final product after using "Open with Different Viewer" and choosing Adobe Reader (default) shows the newsletter having all its components visible. The pdf appears in a new window while the original is still open in the original window.

BTW - the adobe reader on the desktop is Adobe Reader XI.Ink whereas the laptop is Adobe Reader X.Ink (the pdf document opens correctly via the link in the email)

This information may help Mozilla identify and do code modification to address the .pdf issue.

I go to this website regularly and have not had any issues with it or my computer until a few days ago.

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