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norton does not support firefox 15

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norton does not support firefox 15

Just installed Firefox 15.0 on a Mac 10.5. Norton posted an alert that Norton Confidential does not support this version and cannot protect against phishing, Is this true?

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Site Moderator

Re: norton does not support firefox 15

https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-15-Support-for-Norton-Toolbar... try to update your Norton. Also, just so you know, Firefox has it's own built in Phishing protection, so you don't need the Norton Toolbar.

53 REPLIES
Site Moderator

Re: norton does not support firefox 15

https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-15-Support-for-Norton-Toolbar... try to update your Norton. Also, just so you know, Firefox has it's own built in Phishing protection, so you don't need the Norton Toolbar.

New User

Re: norton does not support firefox 15

Tylerdowner - Thank you for you very quick reply. At the moment, I have re-installed FireFox 14. Checked the Norton site. They claim to have an upgrade available. Tomorrow I will download the upgrade. Again, thank you.

New User

Re: norton does not support firefox 15

My error message after updating to Firefox 15 indicated that I am vulnerable to phishing because I have to have Firefox 1.5 or higher. I had just installed 15. I updated Norton for MACs on Comcast and it still didn't work. Then I spent an hour with Comcast chat where he lead me around the mulberry bush and then suggested I contact Firefox - after I had suggested it 45 minutes earlier. Do you know for sure that Norton is updating tomorrow. I risked using Firefox because I had to register to reply to this post. I'm feeling really dumb!

Site Moderator

Re: norton does not support firefox 15

Norton has already pushed the update, so if you check for updates in norton it should update automatically. As I said before though, norton toolbar does little to nothing to actually protect you, so using it is no more insecure than browsing without.

New User

Re: norton does not support firefox 15

Thank you so much. Your help has provided me tremendous relief.

New User

Re: norton does not support firefox 15

to: Tylerdowner. I guess I should have asked you the following. If I download and use the Norton upgrade, will the FireFox anti-phishing software still work. Thus, will I then be protected by both Firefox and Norton at the same time? Thanks for your help

Site Moderator

Re: norton does not support firefox 15

Yes it will, however, it is mainly redundant, and disabling Norton will probably speed up Firefox anyway. However it's all up to you :)

New User

Re: norton does not support firefox 15

Tylerdowner: Thank you so much for your prompt reply. I plan to download the Norton upgrade. That way I will be doubly protected, so if one doesn't work, then the other might. I am willing, at least for a while, to accept the potential slowdown.

New User

Re: norton does not support firefox 15

Jane7491: Please notice my response to Tylerdowner. I inquired whether downloading the Norton upgrade would interfere with the Firefox anti-phishing software. He assures me that this would not be a problem, although there might be some degradation in computer speed. I am now going to download the Norton upgrade and then the Firefox upgrade.