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my firefox keeps reseting every time i close it all options i changed on it get reset to defaults why? is it some kind of error? im using windows xp

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New User

my firefox keeps reseting every time i close it all options i changed on it get reset to defaults why? is it some kind of error? im using windows xp

well anytime i use firefox i watch some youtube vids watch stuff on jtv maybe even play some runescape then after i exit out of firefox every thing resets to defaults and i dont know why it does this i have scaned my comp with anti virus/malware/spyware and nothing appeared

1 ACCEPTED SOLUTION

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Expert User

Re: my firefox keeps reseting every time i close it all options i changed on it get reset to defaults why? is it some kind of error? im using windows xp

Do these steps help?

  • Rename the *prefs.js files in profile folder to *prefs_2.js (to backup, but Firefox wouldn't be able to see them);
  • Exit Firefox via File - Quit menu;
  • Launch Firefox again, check for the issue.
5 REPLIES
Support Forum Moderator

Re: my firefox keeps reseting every time i close it all options i changed on it get reset to defaults why? is it some kind of error? im using windows xp

New User

Re: my firefox keeps reseting every time i close it all options i changed on it get reset to defaults why? is it some kind of error? im using windows xp

ok i did all it said that i had to do and it still resets anything else that could help?

Expert User

Re: my firefox keeps reseting every time i close it all options i changed on it get reset to defaults why? is it some kind of error? im using windows xp

Do these steps help?

  • Rename the *prefs.js files in profile folder to *prefs_2.js (to backup, but Firefox wouldn't be able to see them);
  • Exit Firefox via File - Quit menu;
  • Launch Firefox again, check for the issue.
New User

Re: my firefox keeps reseting every time i close it all options i changed on it get reset to defaults why? is it some kind of error? im using windows xp

ok my problem is solved since i couldnt do anything with the corrupt prefs file (i couldnt even delete it for some reason) i just uninstalled and reinstalled fire fox but yeah thx for your help anyways pplz

Re: my firefox keeps reseting every time i close it all options i changed on it get reset to defaults why? is it some kind of error? im using windows xp

Well,I tried the above solution,it solved the problem but restart firefox n problem's back, earlier it doesn't changed even for current session.So,I am where I started.