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my bookmarks have disapeared without trace after upgrade can anyone help me recover them

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New User

my bookmarks have disapeared without trace after upgrade can anyone help me recover them

running windows 7 and firefox 24

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Site Moderator

Re: my bookmarks have disapeared without trace after upgrade can anyone help me recover them

You can also check for problems with the places.sqlite database file in the Firefox profile folder.

Do you have an "Old Firefox Data" folder on the desktop that may have been created as the result of a reset?

Do you have more than one Firefox profile folder?

12 REPLIES
SUMO Contributor

Re: my bookmarks have disapeared without trace after upgrade can anyone help me recover them

Firefox keeps a number of backups of your bookmarks. Could you try the following, going back one day at a time, to see whether you can restore a good set?

Restore bookmarks from backup or move them to another computer

SUMO Contributor

Re: my bookmarks have disapeared without trace after upgrade can anyone help me recover them

By the way, your More System Details shows that you have a user.js file in your settings folder (Firefox profile folder). Unless you created this file intentionally, you may want to investigate or remove it to avoid having the settings in that file override your preferred settings at startup. More info in this article: How to fix preferences that won't save.

New User

Re: my bookmarks have disapeared without trace after upgrade can anyone help me recover them

Hi thank you I tried to follow the instructions regarding the user.js file but couldn't find the file.

will this help me with finding the bookmarks?

New User

Re: my bookmarks have disapeared without trace after upgrade can anyone help me recover them

thank you very much however when i get to restore there are no bookmarks there to restore

Site Moderator

Re: my bookmarks have disapeared without trace after upgrade can anyone help me recover them

You can also check for problems with the places.sqlite database file in the Firefox profile folder.

Do you have an "Old Firefox Data" folder on the desktop that may have been created as the result of a reset?

Do you have more than one Firefox profile folder?

New User

Re: my bookmarks have disapeared without trace after upgrade can anyone help me recover them

dont understand how to access profiles here is the profiles file attached

2013-10-10-04-47-52-2b689d.png
SUMO Contributor

Re: my bookmarks have disapeared without trace after upgrade can anyone help me recover them

Hi lamedmem, the full name of the file you opened in Notepad is profiles.ini.

Windows will hide some file extensions by default, which you can switch so it's easier to figure out what kind of files you're working with (the tiny icons are not very self-explanatory). See: http://windows.microsoft.com/en-us/wi.../show-hidden-files.

Anyway, that file shows that Firefox only is aware of one profile in the Profiles folder. However, please double-click into the Profiles folder (the one with the yellow folder icon) and check for yourself whether there is a second profile inside.

New User

Re: my bookmarks have disapeared without trace after upgrade can anyone help me recover them

Thanks very much jscher i did that and attached are the results where could my bookmarks have gone to

2013-10-10-09-00-36-2b689d.png
SUMO Contributor

Re: my bookmarks have disapeared without trace after upgrade can anyone help me recover them

Hi lamedmem, I think that's the same screen shot. Do you have a second one showing what's inside the Profile folder (instead of the profiles.ini file)?