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ll bean site and I am getting this read ssl.gstatic.com how do i get rid of it. thanks

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New Contributor

ll bean site and I am getting this read ssl.gstatic.com how do i get rid of it. thanks

I try to purchase an item from ll bean and this comes up on bottom left of computer read ssl.gstatic.com firefox The page will not completely load and I can not order my item. If I try to click on read ssl.gstatic.com firefox it jumps to the right side of the screen. How can I stop this. Please help, annie

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Legendary Contributor

Re: ll bean site and I am getting this read ssl.gstatic.com how do i get rid of it. thanks

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select Restart with Add-ons Disabled

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons)

-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona)

-> Restart Firefox

You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.

New Contributor

Re: ll bean site and I am getting this read ssl.gstatic.com how do i get rid of it. thanks

I will try all this tomorrow and I thank you so much. Do you know what happened to firefox 5 that caused this problem that it takes so much work to fix ? I did order my item from ll bean as internet exployer had no problems. Thanks again and I will let you know tomorrow if this works for me. annie

Site Moderator

Re: ll bean site and I am getting this read ssl.gstatic.com how do i get rid of it. thanks

You may also need to clear the cache.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
New Contributor

Re: ll bean site and I am getting this read ssl.gstatic.com how do i get rid of it. thanks

The cache thing and the cookies just works once, after visiting the site for the 2nd time, the problem still exists.

Legendary Contributor

Re: ll bean site and I am getting this read ssl.gstatic.com how do i get rid of it. thanks