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incomplete loading of websites

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New User

incomplete loading of websites

I'm having problems with just some websites. They begin to load normally but never complete. So I can often see all or part of the page, but can't interact - e.g. I can get into an e-mail program (e.g. Yahoo) and maybe open an e-mail, but I'm unable to reply to it. Or only part of the page loads and then hangs. Or sometimes none of the page loads it just hangs for a half hour showing a white screen. Other sites load fully and normally.

This has happened with Yahoo Mail, Ebay, Hotmail and some other sites.

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 Mac Book Pro

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: incomplete loading of websites

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

See also http://kb.mozillazine.org/Websites_look_wrong

26 REPLIES
Site Moderator

Re: incomplete loading of websites

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

See also http://kb.mozillazine.org/Websites_look_wrong

New User

Re: incomplete loading of websites

I tried checking and disabling plugins. That seemed to be the problem. The sites that didn't load completely before are loading now.

However, it did happen sporadically in the past so it may be temporary. If it recurs, I'll post again, but for right now, I think it's fixed.

Thanks!

New User

Re: incomplete loading of websites

I tried starting Firefox 3.6.10 in safe mode, but that did not make any difference. Yahoo Mail! still fails to load. I am able to enter my user ID and password, but then the site seems to go into a loop and never continues to load. This particular problem started on Sat. Oct 25th for both of my Macs. I have not been able to log into a number of sites as they all do basically the same thing; get stuck in a loop after I have entered my user ID and password. Any other ideas?

New User

Re: incomplete loading of websites

I presume you meant September 25th? I am having the same problem, and it seems to have started two or three weeks ago. Before that, I was able to get into my Yahoo mail without too much difficulty. But now, I cannot get into it at all.

I can sign into Yahoo, but when I click the "mail" button, the page tries to load but never does. Numerous attempts at "reload" don't help. Just end up with a blank white page. Yahoo help wants me to try it with my ZoneAlarm firewall AND my AVG anti-virus disabled! No way! I got a trojan last year and had to do a complete reformat to get rid of it.

I am also finding that some other pages will not load either. I cannot load this one, for instance:

http://www.live.intelus.webcollage.net/server/costco/intelus-product-content/httpb?ws-action=http://...

It is supposed to be a page that explains the Intel Core 2 Quad processor.

I recently installed the latest version of Java and flash, but not sure how to figure out if those now need updating.

I just now discovered that my Belarc Advisor won't load either.

I have an Intel Quad-4 CPU, XPPro OS, using FF 3.6.10. I cannot open Yahoo mail with Sea Monkey either. I have the "no script" plug-in with my FF, but I fully authorize Yahoo and the other pages that won't load, so doubt that is the problem. I tried disabling "no script" while trying to get Yahoo Mail, but that didn't help.

I do not have any trouble getting into my Gmail, with either browser, though it is slow since I only have dial-up access to the Internet.

Thanks,

Bob

New User

Re: incomplete loading of websites

I might suggest that a little investigation of the root cause is in order. I think you need to see if it is indeed firefox or the net or your machine or your connection. I would download opera and try it on the same sites. If opera can load them quickly, then you need to address machine, net, connection and add-ons. You can test your connection in a number of ways. Just use google. If all is good there, disable ALL add-on and it is still slow, with your description o four machine, it must be firefox. I little knowledge goes a long way.

Best, Scott

New User

Re: incomplete loading of websites

I have tried everything that is mentioned. Firefox in safe mode, and all addons disabled. My problem is similar to the the others mentioned in various posts, but, occurs intermittently. I have had failures with http://www.weather.com/ (then select hourly) www.centurylink.net While at centurylink.net, I log on to my email account. I then display my emails at and select one to reply. http://md42.embarq.synacor.com/zimbra/mail#2 Firefox hangs with "loading" being displayed in the tab. Eventually the loading disappears, but, I can not enter anything in the message area. This fails everytime.

I have two separate systems and both of them fail George

New User

Re: incomplete loading of websites

It must be an issue with the last update. I am having the same issue and I dont want to use IE to check my mail. Please help

New User

Re: incomplete loading of websites

I tried safe mode with no success. I am trying to view a local tv stations web site for updats on a weather warning and it just sits there with the old page showing and the green status bar at the bottom showing 95% completion. (it's going on 5 minutes, now)

I have this problem on both Firefox and IE. However, if I load AOL's software and use their version of IE, I can load virtually all my problem websites. I hate AOL's interface, so I use Firefox to browse and if a site hangs up, I copy the URL to AOL's address bar and it loads immediately.

New User

Re: incomplete loading of websites

I'm having the same problem. I have a relatively vanilla XP machine. I use ESET32, Malwarebytes, Zonealarm and thunderbird All other software aps I've tried have no issues connecting to the internet, including IE and the aps listed above.

I had been running an earlier 3.x version before I updated to 3.6.12 and before that several 2.x versions I can't remember what version, but it was not too out of date. The problems started with 3.6.12. I found directions else what said Update all the plugins, but do Java first.

Some pages are worse than others. Facebook is probably the worst. Yahoo mostly works. These Mozilla pages have no problem.

I am also dialup so that may be the clue. With others using higher and higher bandwiths, it may be time out related.