cancel
Showing results for 
Search instead for 
Did you mean: 

.ifr popup at opening mozilla

Highlighted
New Contributor

.ifr popup at opening mozilla

after updating mozilla each time open get ifr popup...asks to either open or save...neither makes it stop...

9 REPLIES
Site Moderator

Re: .ifr popup at opening mozilla

Hello ktmlbates,

Could you please provide us with the exact error you are receiving or a screenshot it please? This will help us diagnose your issue faster and easier.

Thanks!

New Contributor

Re: .ifr popup at opening mozilla

Here is the error I received. It stayed on the screen for several seconds, and was followed by the second popup.

2013-01-22-05-07-20-ec3d24.png 2013-01-22-05-06-48-ba4240.png
New Contributor

Re: .ifr popup at opening mozilla

This computer is running Windows XP with SP3 and we get the error when bringing up www.google.com in Firefox 18.0.1.

New Contributor

Re: .ifr popup at opening mozilla

I also got this error on my computer that's running Windows 7.

New Contributor

Re: .ifr popup at opening mozilla

I am getting this pop up randomly many times throughout the day which is very irritating. I've run malware, ccleaner, spybot, avg etc. but it's still there. Strange thing..it doesn't happen in i.e. I'm on an xp. I've looked for help on this many times, but can't find an answer. (the link trying to open is always:

 http://www-ig- open social.googleusercontent.com
Thanks for any help you can supply.

https://support.cdn.mozilla.net/media/uploads/images/2013-01-25-16-28-24-3bd29e.png

2013-01-25-16-28-24-3bd29e.png
Site Moderator

Re: .ifr popup at opening mozilla

Check the home page setting.


Try to delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

New Contributor

Re: .ifr popup at opening mozilla

So far, so good.... I checked my homepage and also deleted sessionstore.js, sessionstores 1 & 2, but there wasn't a sessionstore.bak. Hopefully this will solve the problem.

New Contributor

Re: .ifr popup at opening mozilla

Unfortunately, this was not the answer. Still getting pop up.

Site Moderator

Re: .ifr popup at opening mozilla

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.