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i updated to mozilla firefox 18.0.2. the fox is gone, but there are lots of pop-ups and no way to disable them. i want to TALK to someone, please

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New User

i updated to mozilla firefox 18.0.2. the fox is gone, but there are lots of pop-ups and no way to disable them. i want to TALK to someone, please

Last week i downloaded Filezilla to edit my web page. When i did so, the firefox page looked weird -- there was no fox. The page has a WhiteSmoke icon instead. So i updated to mozilla firefox 18.0.2. The fox is still gone, but there are lots of pop-ups and no way to disable them. i want to TALK to someone, please

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Site Moderator

Re: i updated to mozilla firefox 18.0.2. the fox is gone, but there are lots of pop-ups and no way to disable them. i want to TALK to someone, please

Sorry this is really your only support option. The live chat support option was closed down last year.

Maybe attaching some screen shots will help us understand your problem. I am not sure I understand about the fox is gone & he page has a WhiteSmoke icon instead.