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i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

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i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

i have Firefox 13 and real player 15 but the download this video option does not work,under extensions browser record plugin is disabled,but if enabled videos do not play in youtube,error occurs,this is great inconvenience,it works well with IE but i prefer Firefox so any help to rectify the matter is appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

A possibility is to downgrade to Flash 11.2 and re-enable the RealPlayer Browser Record Plugin extension in the Add-ons manager (Tools > Add-ons > Extensions) (it's a softblock).

If you need to revert to Flash 11.2 then you can download the Flash 11.2 player via this direct link:

You need to uninstall the Flash 11.3 version.

58 REPLIES
Support Forum Moderator

Re: i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

https://addons.mozilla.org/en-US/firefox/blocked/

That "Record" Plugin was blocklisted due the number of crashes it was causing.

New User

Re: i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

i dont know why it is blocked but the video downloader is not working and without that i really have no choice but to revert back to IE coz that is very important to me,is there no way to solve this issue

Re: i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

The button has been working fine for me until Mozilla disabled it because for some people it was crashing them? Seriously, the policing for the masses is kind of lame. Just DISABLE it in a dot release for people who have had problems instead of screwing EVERYBODY over by blocklisting it. FF is getting to be like IE apparently...

Site Moderator

Re: i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

A possibility is to downgrade to Flash 11.2 and re-enable the RealPlayer Browser Record Plugin extension in the Add-ons manager (Tools > Add-ons > Extensions) (it's a softblock).

If you need to revert to Flash 11.2 then you can download the Flash 11.2 player via this direct link:

You need to uninstall the Flash 11.3 version.

Site Moderator

Re: i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

Video issues on YouTube can be caused by a recent Flash 11.3 update.

See:

You can revert to Flash 11.2 and re-enable the RealPlayer Browser Record Plugin extension via Tools > Add-ons > Extensions.
You can download the Flash 11.2 player via this direct link:

You need to uninstall the Flash 11.3 version.

New User

Re: i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

wow thanx your solution really worked but it sucks to hear that i cannot have the latest version of flash player coz Firefox cannot sort out its issues and problems,i hope a new version will come soon enough to handle all the latest versions of flash and real player.

thanks again.

Support Forum Moderator

Re: i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

Not a Firefox created problem.

Released on June 5th - Firefox 13.0 was working fine with Flash 11.2, then on June 8th Adobe released the 11.3 version of Flash and all hell broke loose.

New User

Re: i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

Thank you the-edmeister. Maybe you can answer my other questions: 1) Windows Media Player Plugin and Adobe Flash Player Plugin both indicate that they are installed but do not show up on the Plugin page so I can activate one of them. Why? 2) Java(TM) Platform SE 6 U31 and Java Deployment Toolkit 6.0.310.5 (which appear to be the same update) on the Plugin page both say they need to be updated even though I just updated them and restarted my computer and restarted Firefox. Why? 3) Google Earth Plugin says it needs updating but the links/button don't do anything. Why? 4) In the midst of messing with all of these plugin mysteries, my previous browsing session just disappeared. The Firefox/History/Restore Previous Session is greyed out. How can I get it back. I had some important (to me) tabs open that I wanted to keep a bit longer. 5) Why did I have to get this deep into the "system" to find out that this is an adobe Flash problem? All of the easy to get to Mozilla webpages seem to be all sunshine and roses. The Plugin page only says that RealPlayer is blocked. There is no indication that it is due to a new Firefox update or someone else's fault. I have also found no work around, or information telling me that there's no work around.

New User

Re: i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

This is definitely not a Realplayer's but a Firefox's problem coz Chrome and IE both work well. Shifting the blame onto Realplayer by either disabling their plugin or suggesting users to "fix" the problem by disabling the plugin is not the right way to "solve" the problem.