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how to fix facebook page loading with white screen and text on left side

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how to fix facebook page loading with white screen and text on left side

When I log into facebook, there is a white screen with the text displayed on left side of screen. I have tried to delete cache and cookies but page will still not display properly. Please help!

2 REPLIES
Site Moderator

Re: how to fix facebook page loading with white screen and text on left side

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Legend

Re: how to fix facebook page loading with white screen and text on left side

1) First of all Download & Install Firefox 3.6.19. This version and Firefox 5.0.x are the only Stable and Still Maintained versions of Firefox.

http://www.mozilla.com/en-US/firefox/all-older.html

2) Your User Agent shows that you have the Fast Browser Search toolbar (Fast Browser Search Make The Web Better - FBSMTWB) installed. This toolbar has been causing many problems in the Firefox 3.6.13+ versions. Uninstall that extension.

-> Control Panel > Add or Remove Programs. Uninstall "Fast Browser search protection" and "Fast Browser Search" (MyWebTatoo) (My Tattoons) (mywebtattoo.com) (www.tattoodle.com)

-> Files: fast-browser-search.xml, fbstoolbar.jar, fbstoolbar.manifest http://www.tattoodle.com/uninstall.aspx

See these pages and threads about Fast Browser Search (FBSMTWB in the user agent, Help > About).

3) After all of that has been done, you can see these links:

-> Websites look wrong

https://support.mozilla.com/en-US/kb/Websites%20look%20wrong

-> Problems using Facebook in Firefox

https://support.mozilla.com/en-US/kb/Problems%20using%20Facebook%20in%20Firefox

Check and tell if its working.