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how stop ad videos from starting when I open FIrefox

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how stop ad videos from starting when I open FIrefox

Whenever I start Firefox, unwanted advertising videos start playing in a superimposed window that I can't turn off. Should these not be stopped by popup blocker?

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: how stop ad videos from starting when I open FIrefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

2 REPLIES
Site Moderator

Re: how stop ad videos from starting when I open FIrefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New Contributor

Re: how stop ad videos from starting when I open FIrefox

Thanks, Tyler, but I think I my unwanted ads were being put in by Google. I also unsubscribed to some kind of coupon deal that I hadn't been aware I was signed up for. So the problem is solved (for now!) Thanks again. --John