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how do i get to see and enable ann app I downloaded and its not seen in the extensions

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New User

how do i get to see and enable ann app I downloaded and its not seen in the extensions

I have an app that I downloaded that keeps track of my activities . and the icon is here I can see it , the the company that the app is from is telling me that i need to enable it . I went to pluggins and extensions to enable but its not their , . where is it I know its downloaded cause the icon is here and its actually enabled on internet explorer , how do I get it enabled on firefox , someone please help

3 REPLIES
SUMO Contributor

Re: how do i get to see and enable ann app I downloaded and its not seen in the extensions

What is the name of the app?

Have you checked All menus in the add-ons manager?

Be sure to look at All the items on the lists.

New User

Re: how do i get to see and enable ann app I downloaded and its not seen in the extensions

have done that no luck

SUMO Contributor

Re: how do i get to see and enable ann app I downloaded and its not seen in the extensions

What is the name of the app?