cancel
Showing results for 
Search instead for 
Did you mean: 

how do I turn on remember passwords for sites. The box is not available to check on my computer

SOLVED
Highlighted
New Contributor

how do I turn on remember passwords for sites. The box is not available to check on my computer

When I go to the security settings, the box for "remember passwords for sites" is not highlighted but the other "box use a master password" is highlighted for me to check. How do I get the remember passwords for sites to be highlighted?

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: how do I turn on remember passwords for sites. The box is not available to check on my computer

Do you have any Norton software installed?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
2 REPLIES
Legendary Contributor

Re: how do I turn on remember passwords for sites. The box is not available to check on my computer

If your running Firefox in Private Browsing mode also disables this check box.

Tools > Options > Privacy: Use custom settings for history
Deselect: [ ] "Always use private browsing mode"

Site Moderator

Re: how do I turn on remember passwords for sites. The box is not available to check on my computer

Do you have any Norton software installed?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.