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how do I stop pop-up adverts continually appearing?

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New Contributor

how do I stop pop-up adverts continually appearing?

I am continually getting adds popping up on the right side and at the bottom of the screen, thwere does not seem to be any way to block them or unsubscribe

6 REPLIES
Site Moderator

Re: how do I stop pop-up adverts continually appearing?

hello rob, this may be an issue with adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

New Contributor

Re: how do I stop pop-up adverts continually appearing?

I began to have this problem only recently. I finally left-clicked on the pop-up in the lower right corner and then discovered the pop-up was from Adobe flash player, not mozilla/firefox. Just click the appropriate box to tell Adobe you don't want any search history saved.

New Contributor

Re: how do I stop pop-up adverts continually appearing?

The above fix only solved part of the problem. I uninstalled Adobe Flash and also found a program, "Top Arcade Hits", and uninstalled it too. Of course I'll have to reinstall Adobe Flash and hope the other program doesn't tag along with it!

Site Moderator

Re: how do I stop pop-up adverts continually appearing?

Please update to the current Firefox 23 release.

  • Help > About Firefox

The Firefox 14 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.
New Contributor

Re: how do I stop pop-up adverts continually appearing?

Already have Firefox 23 installed.

Site Moderator

Re: how do I stop pop-up adverts continually appearing?

Top Arcade Hits actually have an uninstaller that works I believe.

it is also possible to unuinstall with registry hacks IIRC, but that is something best avoided. It is globally installed and I believe affects other browsers not just Firefox.

Pleas take care installing software.

  • Try to read reviews on the software and the download site
  • Carefully review and probably reject any additional software bundled as extras

Next time it could be aggressive malware that is acquired.