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how do I downlooad my paid version order number 36-1600865 December 13,2012 ?

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New Contributor

how do I downlooad my paid version order number 36-1600865 December 13,2012 ?

I lost my paid version of Mozilla Firefox and have given above all the information from my AVG invoice, order confirmation and license so that I can restore what I paid for as noted above.

Thanks for your help,

Herbert C. Fischer

3 REPLIES
Site Moderator

Re: how do I downlooad my paid version order number 36-1600865 December 13,2012 ?

hello, mozilla firefox is always open software & provided free of charge to anyone, it can be downloaded at getfirefox.com.

if someone tricked you to pay for it, you should try to get your money back & report them at http://www.mozilla.org/en-US/legal/fraud-report/.

New Contributor

Re: how do I downlooad my paid version order number 36-1600865 December 13,2012 ?

I should have made it clearer. I renewed my AVG Firefox license on December 13, 2012 and downloaded the file satisfactorily. And it was working perfectly until 2 days ago when I did something to screw it up. I would like to reload the file as the invoice has my license number. And seems all set to go if I can reload the file. Thanks for your help.

Herb Fischer hcfisch@cox.net

Site Moderator

Re: how do I downlooad my paid version order number 36-1600865 December 13,2012 ?

in this case, please contact AVG's support since we won't be able to solve this issue...