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hotmail: 30s delay with lock up when I press "reply"

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New Contributor

hotmail: 30s delay with lock up when I press "reply"

With Firefox 14.0.1 in Hotmail when I press "reply" on a message then Firefox locks up for about 30s. This happens after the reply message appears but before it fills in the "to" box.

5 REPLIES
Site Moderator

Re: hotmail: 30s delay with lock up when I press "reply"

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

New Contributor

Re: hotmail: 30s delay with lock up when I press "reply"

OK, thanks. I tried all of that. It still does it.

It looks like it's related to a script that fills in the "to" address box.

New Contributor

Re: hotmail: 30s delay with lock up when I press "reply"

It seems to be related to the Add On "Microsoft silverlight plugin 4.1.10329.0". I thought that safe mode disabled add ons.

Legendary Contributor

Re: hotmail: 30s delay with lock up when I press "reply"

Safe Mode might not disable Plugins, but it definitely disables Extensions.

New Contributor

Re: hotmail: 30s delay with lock up when I press "reply"

I just updated Silverlight and that solved the problem for me!