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home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

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home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

I have re-install fire fox several times and still was unable to change home page from : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox

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New User

Re: home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

Finally get it OFF!!!!

The setting(www.ggle.org..uk) is in file mozilla.cfg.

1. Uninstall firefox. 2. Delete everything remaining in folder "Mozilla Firefox" under Program Files or Program Files (x86). 3. Reinstall firefox. done!

21 REPLIES
All Star

Re: home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

Probably some toolbar or extension got added to Firefox. These unwanted things that install with some other application frequently hijack home pages.

Site Moderator

Re: home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

If you do not keep changes after a restart then see:

New User

Re: home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

I too have this problem. I have tried the suggestions above with no good result. I have also changed my preferences. Write protected prefs.js and then closed but still get http://www.ggle.org.uk when restarting.

The host is apparently in the US Reverse IP Lookup Result for www.Ggle.org.uk | Ggle

We found 3 hostnames for IP Address 67.227.163.33 [ Lookup this IP ]

1. www.ggle.org.uk

2. www.2by1pizza.ca

3. www.goolg.co.uk

I can find little or no reference to them. I welcome any constructive suggestions.

New User

Re: home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

I have reinstall older version of the firefox but that didn't help either, looks to me that this "malware" is sitting within registry and get triggered by active firefox on the computer?

New User

Re: home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

Yes - it looks like that and I'm concerned as it's a new Dell and I hadn't browsed any sites except to download Firefox.. I've just regoogled and followed the same link which appeared to be genuine.

I've virus scanned the PC using Kaspersky and scanned the registry looking for clues but to no avail.

I'll try and write to Kaspersky and see if they have any suggestions. I'll keep you posted.

Senior User

Re: home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

Compare the standard Google search page for UK ( www.google.co.uk) with some of the other links mentioned above ( http://www.ggle.org.uk/index.php?OVKWID=d-goolg.co.uk or http://www.ggle.org.uk/ ).

On the two latter you will see:

There is not much on the internet about any of the above, but my guess is this is at best some form of spyware/adware, at worst some much more malicious attempt at stealing your information, installed along with something that you have installed from the internet. Looks like some new search redirect crapware.

New User

Re: home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

I tried resetting Firefox, tried the registry and tried

  • Malwarebytes' Anti-Malware
  • SuperAntispyware Portable Scanner
  • Anti-Rootkit Utility - TDSSKiller

I was concerned by the lack of progress and not knowing what was running so have rebuilt my machine.

I'm a long way back along the road and have not had a repeat. When I have a moment, I will compare the first install of Firefox that I downloaded and compare it to the one that I'm using. They have the same date-time stamps and are the same size... as the only thing that I can think of is that I hurriedly googled for the latest Firefox download and followed a dodgy (but lookalike) link - thus installing a dodgy version.

Thank you fo your help. If I discover something I'll repost.

New User

Re: home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

I reinstalled Firefox with deleting the profile. It is not resolved "home page" problem.

Senior User

Re: home page can't be changed always is automatically setting back to : http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox How to fix this problem?

DerekESL: Thanks for posting back to let us know of your progress thus far. It is always helpful to have information from users in how the problems are resolved. If only the original posters, in this case Banderasbc, would post back with information, it could help other users encountering the same problem.

sakovich: From your description of continuation of the problem after reinstalling Firefox after deleting the profile, that is a good indication that the problem is caused by something else that is installed or was installed on your system. The changes could be made by another application or through a left-over Windows registry key after uninstalling the culprit. My suggestion to you is to follow the steps that I provided above. If you are unsuccessful in resolving the problem yourself, try registering and posting on one of the three sites for assistance from malware experts listed at the bottom of the article that I posted above ( https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware ).