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google box removed in home page viewer

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New Contributor

google box removed in home page viewer

hi. in my home page google box removed after than 1 day when install the firefox 21. please help me.

i cant upload image for details. but see

https://support.mozilla.org/en-US/kb/firefox-default-home-page-has-links-to-features?esab=a&as=aaq

in image google box in center of page is removed.

4 REPLIES
Expert Contributor

Re: google box removed in home page viewer

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Site Moderator

Re: google box removed in home page viewer

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

Current Firefox versions use the default search engine (pref: browser.search.defaultenginename) to set the search engine that is used on the about:home page.

Check the browser.search.defaultenginename pref on the about:config page and make sure that it is set to the default value Google.

  • browser.search.defaultenginename

Currently selected search engine:

  • browser.search.selectedEngine
New Contributor

Re: google box removed in home page viewer

hi and thanks for reply. i reset the firefox and my problem has fix. but the firefox after 4 uses(open and close the firefox) the google box removed again. please see images that attached. thanks.

New Contributor

Re: google box removed in home page viewer

hi and thanks for reply. i reset the firefox and my problem has fix. but the firefox after 4 uses(open and close the firefox) the google box removed again. please see images that attached. thanks.

2013-05-27-05-31-59-c81e72.png