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[fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

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Regular User

[fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

Does anyone else have this problem, or just me?

I cleared all Cookies and the Cache Tools / Options / Privacy / History / Show Cookies button / Remove All Cookies / Close Tools / Options / Advanced / Network / Cached Web Content / Clear Now

I disabled Adblock Plus and NoScript

. . . Did not fix

Please see two screenshots of the error message

  • * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

9/3/14 A full screen pop up appears, and in the bottom left I see: waiting for plus.google.com

I get this even if I have all Add-ons disabled

9/21/14 same

1 ACCEPTED SOLUTION

Accepted Solutions
Regular User

Re: [fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

9/26/14 I see fixed in FF 32.0.3

Thank you :-)

15 REPLIES
Regular User

Re: [fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

Two screenshots

2014-07-18-12-44-32-e6680c.png 2014-07-18-12-44-22-d60777.png
Regular User

Re: [fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

I recently installed Spybot, and Immunized - would that affect FF?

Also using Avast Free and Win Firewall on Win 8.1

Regular User

Re: [fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

I can't reply to Comments in YouTube, either. A separate window pops up with nothing in it, then closes.

Site Moderator

Re: [fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

Regular User

Re: [fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

I just tried it with no add-ons, and there was no change.

FF opens fine, it's specifically about working with YouTube.

It says what it's doing in the bottom left, but it's too fast to get all of it. When you want to Reply to a comment, a separate window pops up, and says it's doing something with Google Plus, then it closes.

Site Moderator

Re: [fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Regular User

Re: [fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

Nothing, did not fix

When I click reply to comments in a YouTube, the separate window that pops up and then disappears says something about Google Plus in the bottom left corner.

Are you able to reply to comments in YouTube???

Re: [fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

You need Google+ account to comment in YouTube.

Did you enabledSafeMode in YouTube. Disable and check it out

Regular User

Re: [fixed in 32.0.3] FF 32.0.2 won't let me Reply to Comments on YouTube (or make a New playlist), but I can with IE 11

I went to the Google Plus Profile - so it's there - and then to YouTube - same thing.

Safety was OFF

Like I say, it works as expected in IE 11

If you are logged in to YouTube, and you go to Reply to a comment, are you able to do it? Does a small box pop up?