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firefox will not open web pages correctly

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firefox will not open web pages correctly

When using firefox i am unable to to open web pages correctly, I use talktalk.co.uk as my home page, it has always worked before, now all i get is a string of words this also applies to many other web pages. Yet on Internet explorer the page opens correctly. Using Firefox 11

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Accepted Solutions
Shooting Star Contributor

Re: firefox will not open web pages correctly

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

3 REPLIES
Shooting Star Contributor

Re: firefox will not open web pages correctly

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

New Contributor

Re: firefox will not open web pages correctly

Thanks this solved my problem Firefox up and running.

Shooting Star Contributor

Re: firefox will not open web pages correctly

You are welcome Smiley Happy