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firefox no longer connects but internet explorer does .how do I restore firefox

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firefox no longer connects but internet explorer does .how do I restore firefox

Was using firefox for a long time.Yesterday it disappeared and the only way I can get on the is via explorer .

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Site Moderator

Re: firefox no longer connects but internet explorer does .how do I restore firefox

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


3 REPLIES
New Contributor

Re: firefox no longer connects but internet explorer does .how do I restore firefox

I have several reports this morning of the same issue, Right after Java 6 Update 39 was applied to the machines. We have tried removing and installing Java and Firefox, to no avail.

New Contributor

Re: firefox no longer connects but internet explorer does .how do I restore firefox

How do you solve this problem

Site Moderator

Re: firefox no longer connects but internet explorer does .how do I restore firefox

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: