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firefox loads online wsj, but then the site disappears after a few seconds and i receive the constant load symbol

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firefox loads online wsj, but then the site disappears after a few seconds and i receive the constant load symbol

This happens at work (on a PC) and at home (on a Mac laptop).

1 REPLY
Site Moderator

Re: firefox loads online wsj, but then the site disappears after a few seconds and i receive the constant load symbol

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).