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firefox keeps crahing when I close a tab or minimize the browser, any fix?

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firefox keeps crahing when I close a tab or minimize the browser, any fix?

This started happening two days ago, I have not closed any tabs for the past hour and firefox is working just fine. But, it continues to crash when closing a tab or trying to minimize the browser. I did not see a fix listed for this. Please help!

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Site Moderator

Re: firefox keeps crahing when I close a tab or minimize the browser, any fix?

So that is a bug in Flash. Please update to the latest version of Flash, https://www.mozilla.org/plugincheck/, then reset Firefox. Refresh Firefox - reset add-ons and settings

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All Star

Re: firefox keeps crahing when I close a tab or minimize the browser, any fix?

Site Moderator

Re: firefox keeps crahing when I close a tab or minimize the browser, any fix?

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

New User

Re: firefox keeps crahing when I close a tab or minimize the browser, any fix?

bp-9cb968ca-2654-4ed7-8c53-649d821301161/16/20134:05 PM49949436-1e84-4a21-bc63-a00c737a36c4-browser1/16/20132:42 PM49949436-1e84-4a21-bc63-a00c737a36c41/16/20132:41 PMbp-1048dd6e-2a2e-4542-a93b-67a2321301161/16/20131:43 PMbp-7208aacc-3072-4549-91a5-36a1121301161/16/20131:23 PMbp-cbf8b468-c29d-4478-b615-e8a502130116

Hope this will help.

Site Moderator

Re: firefox keeps crahing when I close a tab or minimize the browser, any fix?

So that is a bug in Flash. Please update to the latest version of Flash, https://www.mozilla.org/plugincheck/, then reset Firefox. Refresh Firefox - reset add-ons and settings

New User

Re: firefox keeps crahing when I close a tab or minimize the browser, any fix?

This solved the problem, thank you very much! It was a little time consuming, but worth it.