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firefox freezes every few seconds even with latest update and pluging

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firefox freezes every few seconds even with latest update and pluging

I am Firefox user since its verson2.

I am using windows 7, Firefox was working correctly but few days back when my system engineer installed Symantec end point protection and domain. My Firefox start freezing very frequently (It is not crashing). But it is too irritating to work now.

I want to use same in future. Please help me to resolve the same.


Regards,

15 REPLIES
New User

Re: firefox freezes every few seconds even with latest update and pluging

Hmm, are you sure you're running Firefox 19? It was released today, if you didn't know that already. I don't see why you would be having issues as I'm using Firefox right now. And, I would recommend you uninstall Symantec End-Point Protection, and use AVG or Avast as Symantec End Point Protection is known for having problems with Firefox. Hope this helps!

Regards,

 Kamran Mackey

Re: firefox freezes every few seconds even with latest update and pluging

Hi, KamranMackey

Actually i am facing the problem since last couple of month, i am very keen to fix the problem, in search i am continuously visiting site to look for solution and update.

Yes i am using version 19, updated an hr back, but still Firefox freezing, as far as Symantec end point concern, I cant change SEP, since its corporate antivirus.

OS Windows 7 Ultimate, Firefox 19.0, Antivirus SEP 11, In corporate Domain

Kindly suggest.

New User

Re: firefox freezes every few seconds even with latest update and pluging

Then you're out of luck, You may want to try Firefox for Organizations, go here to visit the site, it may fix your problems with the regular version of Firefox: Firefox for Organizations website. Hope this helps!

Regards,

  KamranMackey
Site Moderator

Re: firefox freezes every few seconds even with latest update and pluging

No you aren't out of luck, and don't use the Firefox ESR, it's not good for regular users.

Instead, please try to Reset Firefox Refresh Firefox - reset add-ons and settings

Re: firefox freezes every few seconds even with latest update and pluging

Dear Kamran,

Thanks....

I am Firefox user since its versio-2, I am at corporate, but not looking for corporate solution... I am using this as individual user. And ESR is not for individual user.

Thanks

New User

Re: firefox freezes every few seconds even with latest update and pluging

Cant help but notice there are page after page of people experiencing freezing problems with the latest update of Firefox (V.19), and on each page you have suggested the reset Firefox. I am having this freezing problem SINCE the V.19 update, never before. I have tried all troubleshooting steps to no avail, but am not going to reset and loose all my settings as everyone you have suggested this to in every post said it did not fix the problem. This is quite obviously a problem with V.19 update, please stop advising people to reset their firefox and loose all there settings for nothing, rather advise them of the Mozilla feedback form so Mozilla can fix this v19 problem with an update.

Site Moderator

Re: firefox freezes every few seconds even with latest update and pluging

Try to disable hardware acceleration in Firefox.

New User

Re: firefox freezes every few seconds even with latest update and pluging

I'm using firefox 20.0.01 - and my pages keep freezing -I've no idea why - its very disconcerting.

Site Moderator

Re: firefox freezes every few seconds even with latest update and pluging

Hoi jimflack

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.