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firefox does not load videos

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New Contributor

firefox does not load videos

i cant stream videos in firefox i can on safari and i have tried all of the ways to fix it on the trouble shooting page and none of them worked

3 REPLIES
New Contributor

Re: firefox does not load videos

You have mentioned that you have tried all the ways to fix this on the troubleshooting page. Just to verify, Have installed flash plugin ?

Site Moderator

Re: firefox does not load videos

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
New Contributor

Re: firefox does not load videos

yes i have flash and i tried updating downgrading and re installing all of my plug ins safe mode does not work and i tried disabling my other plug ins nothing worked but i have found that lets say for a 2 minute video the buffer will freeze at 1% and 2 minutes later it will play the video and it will be fully buffered so it does play videos it just does not play them till it has buffered for the length of the video