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firefox crashes pc as soon as i open it

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New Contributor

firefox crashes pc as soon as i open it

goes to a blue screen i cant read fast enough befor its gone and then restarts. ive reloaded fire fox twice and no help

4 REPLIES
New Contributor

Re: firefox crashes pc as soon as i open it

can you give me a basic information about your computer / processor / ram etc

New Contributor

Re: firefox crashes pc as soon as i open it

gateway mx8738. 1 gig ram , intel t2080 @ 1.73 ghz

New Contributor

Re: firefox crashes pc as soon as i open it

service pack 2

Site Moderator

Re: firefox crashes pc as soon as i open it

You can set via the Control Panel not to reboot automatically in case of a BSOD.

  • Control Panel > System > Advanced > Startup and Recovery > Settings : "Automatically restart"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.