I am suffering from firefox crashes.firefox crashes many times daily.
This is very annoying problem to me and I really need help.
I have noticed the same Crash Reason in all the coming report IDS which is "EXCEPTION_ACCESS_VIOLATION_READ" and I am not an expert so i hope that you read the report IDS and help to to solve the problem.
bp-8c17280a-60d7-4629-a079-e47f52130222 8c96944d-3ba0-4691-8168-240afcb25658 bp-e1ef3e2c-8067-40e2-9718-43eca2130222 b57d0d99-b407-41ae-978e-550c3899809c
I have done the step of firefox reset before and the problem continued I want to mention that I am suffering from this from nearly 8 monthes up till now,during this time I have formatted and repartioned HD many times,disabled all addons removed avast,scanned my pc by lots of anti virus &spyware software and the problem has not been solved. I hope that anyone want reply to look and check the report IDs may this help in solving the problem
please try to remove those download manager addons (IDM is mentioned in on of the associated bug reports for example). your two reports also show there's quite a high memory usage on your system during the time of those crashes - this might also play a role in the crashes. it may also be a hardware problem with bad RAM...
I'm having trouble with frequent crashing as well, ie, "Problem loading page." I've used FF for years so I figured I'd better sign up for improvements, thogh I'm no techie!
Could you please start a new thread for your question?
Then you can provide more information like your operating system and installed extensions and installed plugins.
In case of crashes also please add some recent crash IDs that you can find on the about:crashes page and that start with a "bp-" prefix
You can find the IDs of the submitted crash reports on the about:crashes page.