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firefox crashes constantly regardless of webpage

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Grand Master Contributor

firefox crashes constantly regardless of webpage

firefox is crashing constantly

52 REPLIES
Regular Contributor

Re: firefox crashes constantly regardless of webpage

kevin,

we may be able to offer help if you can get the specifics:

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

Grand Master Contributor

Re: firefox crashes constantly regardless of webpage

i have the same problem. It just freezes. I think its because of the new version of shockwave flash addon. After it was update the problem started

Support Forum Moderator

Re: firefox crashes constantly regardless of webpage

Crash troubleshooting

Add-ons

One of your add-ons might be the culprit. Try running Firefox in Troubleshoot Firefox issues using Safe Mode with all add-ons disabled. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Are your plugins updated? Check this by going to http://www.mozilla.com/en-US/plugincheck/

Are you using the newest version of Firefox?

It is important you use the latest version of Firefox because it includes stability and security updates. The latest version of Firefox can always be downloaded from http://www.getfirefox.com. You can check if you are using the latest version of Firefox by going to Help | About Mozilla Firefox. If you are not, see Update Firefox to the latest version

Malware

Different types of Malware can cause Firefox to crash. For more information, please see Troubleshoot Firefox issues caused by malware

New Contributor

Re: firefox crashes constantly regardless of webpage

I've got the same problem. Any help would be welcomed.

bp-6fb6c789-db1b-4c69-8c17-16b5b2101016 16/10/2010 13:50

bp-755fd758-98a8-401e-a9e6-b9ef82101014 14/10/2010 22:50

bp-9518e7d7-4987-4e7e-b1c3-c654b2101013 13/10/2010 20:59

bp-a71ca912-08ef-4ba3-971d-761ed2101012 13/10/2010 02:16

bp-c602ab03-57bb-4139-9b26-677c72101012 12/10/2010 22:05

bp-071c661c-7a86-410a-afec-723412101012 12/10/2010 10:40

New Contributor

Re: firefox crashes constantly regardless of webpage

I also have this on two Windows 7 machines. Here are the crash reports: 42ef80a1-0e28-4f6b-ac9d-620ec74c21aa 19/01/2011 11:28 PM bp-2f39e7f5-d73c-4e89-b2e7-a0fbb2110114 14/01/2011 10:19 PM 3d880f43-4620-43df-87fc-1926990fa2be 31/12/2010 08:12 PM bp-1dacb0f4-c30a-4da5-9556-463ee2101027 27/10/2010 05:28 PM 51ee7c5e-f454-4649-a858-e97cd390f43f 30/07/2010 09:11 PM bp-220e9968-5b16-4bdc-ad8d-784822100504 04/05/2010 06:16 PM

Thanks

New Contributor

Re: firefox crashes constantly regardless of webpage

Same problem, just installed it on win 7

New Contributor

Re: firefox crashes constantly regardless of webpage

This browser is incredibly unstable.

If I have more than 4-5 tabs open in Vista, it's a sure bet it will crash and the page will gray out if I open another.

Lame....very lame.

New Contributor

Re: firefox crashes constantly regardless of webpage

I have to join the chorus. Firefox completely hoses at least twice a day, usually in the middle of work that ends up being lost. FRUSTRATING!!!!!

The only way to resolve the problem is to end the process in Task Manager, which shows unbelievable suction of memory resources. Talk about the Big Gig Mozilla in the room. Back to IE.

New Contributor

Re: firefox crashes constantly regardless of webpage