firefox comes up as a text/script screen - no graphics. How do I get the normal screen back
had a problem a few days ago and the help desk suggested we remove all cookies. we did and with a few other fixes installed via a remote session the system seemed to be working. But after an overnight shutdown and restart, firefox just comes up as a script listing
Re: firefox comes up as a text/script screen - no graphics. How do I get the normal screen back
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
Go to Firefox > Help > Troubleshooting Information.
Click the "Reset Firefox" button.
Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
Firefox will open with all factory defaults applied.
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.