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firefox 19 crashes after typing

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New User

firefox 19 crashes after typing

Firefox 19 crashes after typing a second letter anywhere but the address bar.

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6 REPLIES
Site Moderator

Re: firefox 19 crashes after typing

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

New User

Re: firefox 19 crashes after typing

well I would do exactly that, but now it crashes when I type there... abou crash

rebooted and it lasted longer, crash reports follow:

81F20939-FAD4-4DB6-B41A-46FFED17E8062/22/139:37 AMDACD16F9-9171-4EB6-957D-D65FEAE3B8472/22/139:36 AM81CE87B5-DF5A-4D2B-A3F9-51DDFB9CBBA82/22/139:36 AME61DF78E-08E1-46A3-A35D-8353EAB2CF3D2/22/139:35 AMbp-bfafa50d-0c53-475e-9240-ebeed21302222/22/131:37 AMbp-8fe97af8-b02a-4670-9d12-c10062130222

New User

Re: firefox 19 crashes after typing

When I enter as search term Firefox often crashes after typing two letters. If it is helpful here are my last five crash reports:

bp-5ca47b32-791e-45cf-b0e9-1bfd421303063/6/20131:02 AM bp-bf225361-d40d-4625-9520-0f89721303063/6/201312:30 AM bp-8d3a1502-d3f8-43c8-b2f5-7cf1721303053/5/201312:23 PM c18ab108-377b-4d3d-bac7-3c379d20ec1a3/5/20132:41 AM bp-e6863fd7-ee91-4aea-92d2-8f9cf21303053/5/20132:36 AM

Site Moderator

Re: firefox 19 crashes after typing

Bill, your issue is likely due to an ancient Adobe Reader plugin, please check for that, and if needed start a new thread.

Site Moderator

Re: firefox 19 crashes after typing

Hi Bill

This looks more like an issue with Norton security software (Norton Confidential or Norton Identity Safe) because DLLs like coFFPlgn.dll or couictlr.dll are present in the crash reports.

New User

Re: firefox 19 crashes after typing

I had a lot of problems getting Identify Safe to work. It seems to be OK now but that may be the reason for the crashes.