cancel
Showing results for 
Search instead for 
Did you mean: 

firefox 10 crashes when a custom plugin for audio recording is used

SOLVED
Highlighted
New Contributor

firefox 10 crashes when a custom plugin for audio recording is used

Firefox 10 crashes when a custom audio plugin is used to record audio.

Crash Report:

Signature pr_FindSymbolInLib More Reports Search UUID d8407ae9-692c-48d0-8124-aa2572130808 Date Processed 2013-08-08 17:15:04.213447 Uptime 0 Install Age 80926 since version was first installed. Install Time 2013-08-07 18:46:11 Product Firefox Version 10.0.12esr Build ID 20130103094221 Release Channel esr OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 37 stepping 2 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xc

RAW DUMP: OS|Windows NT|6.1.7601 Service Pack 1 CPU|x86|GenuineIntel family 6 model 37 stepping 2|4 Crash|EXCEPTION_ACCESS_VIOLATION_READ|0xc|0 Module|plugin-container.exe|10.0.12.4751|plugin-container.pdb|363DC590C2B046D1928E26EF9740CA6E2|0x00810000|0x00815fff|1 Module|comctl32.dll|6.10.7601.17514|comctl32.pdb|B4CE90AAB95E4B89A22A7711DFD7E6EF2|0x6f890000|0x6fa2dfff|0 Module|xul.dll|10.0.12.4751|xul.pdb|0713661C29384117B68A3B841E04A99A2|0x71500000|0x7249ffff|0 Module|mozjs.dll||mozjs.pdb|3DA317EAAF2F4D3199E1A2D1EF991F152|0x724a0000|0x72671fff|0 Module|smime3.dll|3.13.5.0|smime3.pdb|58F7D72634C54977B13C4A9ABECE79C51|0x72680000|0x72697fff|0 Module|ssl3.dll|3.13.5.0|ssl3.pdb|E98A36351A104C93AEDCE11791A9D3F01|0x726a0000|0x726c4fff|0 Module|nss3.dll|3.13.5.0|nss3.pdb|D77D83396DC745BDBD110434E9223CF51|0x726d0000|0x7276cfff|0 Module|nssutil3.dll|3.13.5.0|nssutil3.pdb|9CE86535436D4668A7F5AEAF3F1CA8E41|0x727a0000|0x727b7fff|0 Module|mozsqlite3.dll|3.7.7.1|mozsqlite3.pdb|A88D83A112CA49ECB77591DFDC83F3D82|0x727c0000|0x72886fff|0 Module|mozalloc.dll|10.0.12.4751|mozalloc.pdb|3D520E32A37D4FFF879289AA795BE58C2|0x72890000|0x72895fff|0 Module|nspr4.dll|4.9.0.0|nspr4.pdb|8F5CB8C77F184A99A339287357C113072|0x728b0000|0x728dcfff|0 Module|plds4.dll|4.9.0.0|plds4.pdb|C07A2CAA4448492F883A8E82BE9689FD2|0x728e0000|0x728e6fff|0 Module|plc4.dll|4.9.0.0|plc4.pdb|58EA5B8832984680AF7BF2D9CC5361A42|0x728f0000|0x728f6fff|0 Module|mozutils.dll|10.0.12.4751|mozutils.pdb|CEB347916D294B25AFB7027EE0A836F32|0x72900000|0x7290cfff|0 Module|dwmapi.dll|6.1.7600.16385|dwmapi.pdb|D8D91B3F339A4FDC960FC7121D146DF42|0x739d0000|0x739e2fff|0 Module|uxtheme.dll|6.1.7600.16385|wuxtheme.pdb|20C669C0018E406295BFA56B7C93850F2|0x739f0000|0x73a6ffff|0 Module|winspool.drv|6.1.7601.17514|winspool.pdb|B165BBE7CD8C4F39BE373C0D9DFCD77B2|0x73b90000|0x73be0fff|0 Module|msvcr80.dll|8.0.50727.6195|msvcr80.i386.pdb|54C9E2F351544D1CB39517DC4B299EA81|0x74030000|0x740cafff|0 Module|msvcp80.dll|8.0.50727.6195|msvcp80.i386.pdb|E8A9423E890A4ADDB38F8F756268437C1|0x740d0000|0x74156fff|0 Module|winmm.dll|6.1.7601.17514|winmm.pdb|7AFD98FCAAD34F6B8B31A4667C4E2BFC2|0x74180000|0x741b1fff|0 Module|msimg32.dll|6.1.7600.16385|msimg32.pdb|13C89B70614E4E7FB1C677D443D15D182|0x74420000|0x74424fff|0 Module|wsock32.dll|6.1.7600.16385|wsock32.pdb|0AAE6683A7F540DFB265DCD12B7BD0FB2|0x750a0000|0x750a6fff|0 Module|version.dll|6.1.7600.16385|version.pdb|52234E5C7EC44646B62D56357B2C94872|0x757f0000|0x757f8fff|0 Module|PGPmapih.dll|10.2.0.2401|PGPmapih.pdb|5CAD47CF04F3473E8741DCC49382C9121|0x75800000|0x7580dfff|0 Module|CRYPTBASE.dll|6.1.7600.16385|cryptbase.pdb|E62FEAE559EE4CD995614215B01AC2102|0x758d0000|0x758dbfff|0 Module|sspicli.dll|6.1.7601.17856|wsspicli.pdb|3098DDD636D246ABBB226C68C351E6451|0x758e0000|0x7593ffff|0 Module|user32.dll|6.1.7601.17514|wuser32.pdb|0FCE9CC301ED4567A819705B2718E1D62|0x75940000|0x75a3ffff|0 Module|advapi32.dll|6.1.7601.17514|advapi32.pdb|3F32049F550C42B09CF114A1FB8A97E92|0x75ad0000|0x75b6ffff|0 Module|ws2_32.dll|6.1.7601.17514|ws2_32.pdb|18C960B958404C4F80F686EE978A33D42|0x75b70000|0x75ba4fff|0 Module|imm32.dll|6.1.7601.17514|wimm32.pdb|35DD4069EB2A43BF869D6E311FAD09452|0x75bb0000|0x75c0ffff|0 Module|kernel32.dll|6.1.7601.17965|wkernel32.pdb|D08F1E131D1F4D97B4AB2F64E00CFC8B2|0x75c10000|0x75d1ffff|0 Module|psapi.dll|6.1.7600.16385|psapi.pdb|A895A052F325481B9E2DA00A29E8D5DF2|0x75d20000|0x75d24fff|0 Module|msvcrt.dll|7.0.7601.17744|msvcrt.pdb|F1D253F9555C46DF8076400A52B3A9292|0x75d30000|0x75ddbfff|0 Module|shell32.dll|6.1.7601.17859|shell32.pdb|1489BCD8E80C441E91308A093631DE5E2|0x75de0000|0x76a29fff|0 Module|KERNELBASE.dll|6.1.7601.17965|wkernelbase.pdb|E1609DE3233B4EDF8211CF7E83211B401|0x76a30000|0x76a76fff|0 Module|oleaut32.dll|6.1.7601.17676|oleaut32.pdb|68047829A4754E789AC1C8035BA168CD2|0x76ab0000|0x76b3efff|0 Module|ole32.dll|6.1.7601.17514|ole32.pdb|5061F11A9A57433595EA5EA75A156F4B2|0x77010000|0x7716bfff|0 Module|shlwapi.dll|6.1.7601.17514|shlwapi.pdb|E128B1CEE2EB438C8646E6967118F33E2|0x77170000|0x771c6fff|0 Module|lpk.dll|6.1.7600.16385|wlpk.pdb|C39166A53CCE43F0ADF876B9C637A1EA1|0x771d0000|0x771d9fff|0 Module|nsi.dll|6.1.7600.16385|nsi.pdb|D15A81679FAE4A7392344B6FD26867942|0x77270000|0x77275fff|0 Module|sechost.dll|6.1.7600.16385|sechost.pdb|7AF14D02D41E4CD6942745FE0E6372B11|0x77280000|0x77298fff|0 Module|gdi32.dll|6.1.7601.17514|wgdi32.pdb|08A541B5942242BDB4AEABD8C87E4CFF2|0x772a0000|0x7732ffff|0 Module|comdlg32.dll|6.1.7601.17514|comdlg32.pdb|96BC483CDFF04D1AAFE462F093B954EC2|0x77550000|0x775cafff|0 Module|rpcrt4.dll|6.1.7601.17514|wrpcrt4.pdb|FAC24015130D4D7FAAA77EA36ED5AF1C2|0x775d0000|0x776bffff|0 Module|msctf.dll|6.1.7600.16385|msctf.pdb|173DAEF86B2548DBA6134EB74C4D2F232|0x77810000|0x778dbfff|0 Module|usp10.dll|1.626.7601.17514|usp10.pdb|F49786E2C7C54EA99E7C37120CDAEB9C1|0x778e0000|0x7797cfff|0 Module|ntdll.dll|6.1.7601.17725|wntdll.pdb|D74F79EB1F8D4A45ABCD2F476CCABACC2|0x77d80000|0x77efffff|0 0|0|nspr4.dll|pr_FindSymbolInLib|hg:hg.mozilla.org/releases/mozilla-esr10:nsprpub/pr/src/linking/prlink.c:9e1102e58ac8|1100|0x0 0|1|nspr4.dll||||0x3cd0 0|2|xul.dll|mozilla:Smiley Tonguelugins:Smiley TongueluginModuleChild::Init(std::basic_string<char,std::char_traits&lt;char&gt;,std::allocator&lt;char&gt; &,void="" &gt;="" *)|hg:hg.mozilla.org="" *,base::messagepumpwin::dispatcher="" *,ipc::channel="" *,messageloop="" 0|3|xul.dll|mozilla:Smiley Tonguelugins:Smiley Tongueluginprocesschild::init()|hg:hg.mozilla.org="" 0|4|xul.dll|xre_initchildprocess|hg:hg.mozilla.org="" 0|5|plugin-container.exe|wmain|hg:hg.mozilla.org="" 0|6|plugin-container.exe|__tmaincrtstartup|f:="" 0|7|kernel32.dll|basethreadinitthunk|||0x12="" 0|8|ntdll.dll|__rtluserthreadstart|||0x27="" 0|9|ntdll.dll|_rtluserthreadstart|||0x1b="" 1|0|ntdll.dll|ntremoveiocompletion|||0x15="" 1|10|xul.dll|base::thread::threadmain()|hg:hg.mozilla.org="" 1|11|xul.dll|`anonymous="" 1|12|kernel32.dll|basethreadinitthunk|||0x12="" 1|13|ntdll.dll|__rtluserthreadstart|||0x27="" 1|14|ntdll.dll|_rtluserthreadstart|||0x1b="" 1|1|kernelbase.dll|getqueuedcompletionstatus|||0x29="" 1|2|xul.dll|base::messagepumpforio::getioitem(unsigned="" 1|3|xul.dll|base::messagepumpforio::waitforiocompletion(unsigned="" 1|4|xul.dll|base::messagepumpforio::waitforwork()|hg:hg.mozilla.org="" 1|5|xul.dll|base::messagepumpforio::dorunloop()|hg:hg.mozilla.org="" 1|6|xul.dll|base::messagepumpwin::runwithdispatcher(base::messagepump::delegate="" 1|7|xul.dll|base::messagepumpwin::run(base::messagepump::delegate="" 1|8|xul.dll|messageloop::runhandler()|hg:hg.mozilla.org="" 1|9|xul.dll|messageloop::run()|hg:hg.mozilla.org="" <="" base="" chromium="" const="" crt="" crt_bld="" crtexe.c|594|0x17="" ipc="" long,base::messagepumpforio::iohandler="" long,base::messagepumpforio::ioitem="" message_loop.cc:9e1102e58ac8|175|0x7="" message_loop.cc:9e1102e58ac8|201|0x9="" message_pump_win.cc:9e1102e58ac8|485|0x6="" message_pump_win.cc:9e1102e58ac8|500|0xc="" message_pump_win.cc:9e1102e58ac8|507|0xd="" message_pump_win.cc:9e1102e58ac8|536|0x25="" message_pump_win.cc:9e1102e58ac8|53|0x7="" message_pump_win.h:9e1102e58ac8|78|0xc="" mozilla-esr10:dom="" mozilla-esr10:ipc="" mozilla-esr10:toolkit="" namespace'::threadfunc(void="" nsembedfunctions.cpp:9e1102e58ac8|518|0xb="" nswindowswmain.cpp:9e1102e58ac8|107|0x4e="" p="" platform_thread_win.cc:9e1102e58ac8|26|0x9="" pluginmodulechild.cpp:9e1102e58ac8|251|0x1d="" pluginprocesschild.cpp:9e1102e58ac8|164|0x1f="" plugins="" releases="" self_x86="" sp="" src="" thread.cc:9e1102e58ac8|156|0x9="" vctools="" xre=""></char,std::char_traits&lt;char&gt;,std::allocator&lt;char&gt;>

The plugin works like a charm though on another machine. Note: The plug in needs to go only with the version 10 and upgrading version is not a viable solution.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: firefox 10 crashes when a custom plugin for audio recording is used

Version 10 is not supported and hasn't been for sometime. You should update to either to latest ESR (17) or latest release, (23)

19 REPLIES
Site Moderator

Re: firefox 10 crashes when a custom plugin for audio recording is used

Version 10 is not supported and hasn't been for sometime. You should update to either to latest ESR (17) or latest release, (23)

Grand Master Contributor

Re: firefox 10 crashes when a custom plugin for audio recording is used

If Firefox still crashes after updating from here, reset firefox.

If after a reset it still crashes, follow the directions below.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

New Contributor

Re: firefox 10 crashes when a custom plugin for audio recording is used

I gotta use the Firefox 10 and other versions are not a viable solution. Firefox 10 is being used in multiple machines to test the product and i don't have an option of upgrading this.

I have tried resetting and restarting the firefox in safe mode but none helps

Grand Master Contributor

Re: firefox 10 crashes when a custom plugin for audio recording is used

See the directions in my last post about posting crash ID's.

New Contributor

Re: firefox 10 crashes when a custom plugin for audio recording is used

Sorry for not reading whole of the post in such a hurry...but here are the

5 most recent crash ids:

dd0d7289-0e04-46f8-8654-b6ea001b166e 8/8/20132:49PM 9373eb9e-1faf-4f55-86c8-a35f2fdb74ca 8/8/20132:47 PM 1caf75e4-4cf1-45bb-a6ac-c7c8f18becff 8/8/20132:42 PM bp-7b115285-7979-4b42-b0e5-9b4542130808 8/8/20132:20 PM 49a6ff66-7079-474f-a24f-32042a8afdcf 8/8/20132:12 PM 99b551bb-ba90-4fa1-b5d5-cc823bed3ea8 8/8/20132:10 PM 905f0abe-6770-4bb5-8ea0-ecb0b8cca838 8/8/20132:10 PM

Grand Master Contributor

Re: firefox 10 crashes when a custom plugin for audio recording is used

Thanks for the info, sorry to tell you this but your crasher seems to be fixed in Firefox 15, refer to

So yeah you will have to update firefox to prevent this crash

EDIT: Also another similar crash ID was fixed around Firefox 13 to 14.

Site Moderator

Re: firefox 10 crashes when a custom plugin for audio recording is used

As I thought, you've run into the issue of designing software for specific, ancient versions of Firefox.

Grand Master Contributor

Re: firefox 10 crashes when a custom plugin for audio recording is used

also see the tracking flags

  • Tracking Flags:

status-firefox11: affected status-firefox12: affected tracking-firefox15: + status-firefox15: fixed tracking-firefox16: + status-firefox16: fixed status-firefox17: fixed blocking-fennec1.0: - tracking-fennec: +

New Contributor

Re: firefox 10 crashes when a custom plugin for audio recording is used

Well i know that Firefox doesn't crash from 15 on wards for this issue cause i have tested this with higher versions but installing any version above 10 is not a viable solution for us.

And as i have mentioned in my first post Firefox 10 works like a charm on HP EliteBook with audio drivers 'AMD High Definition Audio Device and IDT High Definition Audio CODEC'

and the same Firefox 10 crashes on HP ProBook 644Ob with drivers 'IDT High Definition Audio CODEC' and 'High Definition Audio Device'

Any input is so so helpful and lemme know if you need additional info