new problem: when open in safe mode, 2 windows appear; one is my old view with all old tabs, the other is the new window that opens without tabs, instead of the one i want -- ie one with tabs displayed. when i try to close this new window [still in safe mode] both windows close and i'm back where i started.
using ff 19 under win xp
We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
you havent told me how to get my tabs back
this has happened before and now its happened again, less than 3 weeks since last time
seems like a chronic issue w/ ff
thank you for the answer
still, ff doesnt crash alot, so thats not the main issue
i need to know how to get my tabs back
What is wrong with the tabs? What info are on the tabs? If it works in safe mode then add-on is causing the issue.
all the previous tabs are gone
history menu does not permit restore previous session
If there also no recently closed tabs or windows then I'm afraid that you have lost the tabs from that session unless you have a backup or the sessionstore.js file.
More recent Windows versions can keep older copies of files, but XP doesn't have this feature.
suppose sessionstore.js still exists in profile folder, how do i extract my old tabs/session from it?
i opened a new tab and typed in the location bar: about:sessionrestore but the page that came up was blank.
why cant ff keep a permanent, stable record of tabs? its really tedious to locate in history all hundred pages i had tabbed and reopen them manually; but its ridiculous to have to do this every two weeks because ff cant retain the data
this problem started when ff automatically updated to version 19
if i roll back to ff 18 can i restore my old tabs?
how to i roll back the version?
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