Hello, Using my Firefox web browser when I am in my emails. Inside the email body and there is a link to click on inside. The Firefox will not open the link page, it comes up as an error. However, if i right click and open in a new window. Firefox will then open the link and send me to that page.
I then decided to try IE and when I double click the link within the email body, it opens it up with no issues at all.
Firefox is my default browser.
Every time Firefox opened
== Two days ago
I have tried numerous trouble shooting steps. I cannot find what is causing or blocking from the links in my emails to open to the website.
Here is an example of what it reads when I click on a link in an email. https://mail.go....er=ohh14rw8mbn4
Everything else works when I am using my Firefox but when I am inside my email and try to click on web addresses or links inside the emails. It will not open when I am using Firefox.
I use Gmail. There are no screen shots to send to you. I was going to do this but when I click on a link inside an email to be redirected to a website. The page is blank and the tab reads https://mail.go....er=ohh14rw8mbn4
Unfortunately this is all I can pass along to you. I have been searching around some more and I just do not know what could be causing this. I have done a full scan of my computer in case I had a virus or some malware. I am fine there, no issues to be alarmed about.
Should I uninstall and then reinstall Firefox? This should solve the issue.
Well, Kenn, that link is obviously truncated. You notice that "..." in the middle? That is not a valid link. Maybe that's what's confusing you?
This is a valid link.
I get the same code once I click on the valid link in my emails. All the links in my emails are valid links. When I use IE I am not having this problem. When I go back and use Firefox. I cannot open the valid link. It brings up another page but the page is blank.
Hope this helps.
I have checked all the above trouble shooting suggestions. I still am having the same problem.
I use Firefox as my default browser and have it checked off as per your last email. I am only having this problem in my emails. I cannot open url links in my emails anymore by double clicking on the mouse. I have to right click the mouse and choose open in a new window. It will then open that url link and take me to the website link.
If I try this by double clicking the url link, it takes me to a blank page with this "https://mail.go....er=ohh14rw8mbn4" at the top of the page in the tab.
I have the same problem as Kenn.
Any link in my gmail opens a new tab (as is the default) but tries to load a URL like this:
and opens only a blank, white screen.
Though I am a novice, I too have tried most settings and updated all of my plugins assuming that that may be what triggered the change.
Any help is appreciated. Though I can right click and open the link in a new page or tab, I don't feel like relearning how I operate.
Thanks in advance for any help or insight!