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downloads of videos from youtube do just the audio, no video!

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New Contributor

downloads of videos from youtube do just the audio, no video!

Using Firefox, at youtube, I download a mp4 video,,it downloads,,,, but sometimes it is just the VIDEO part of the file, sometimes it is just the AUDIO part! I never get the "complete" file, with both audio and video!!

3 REPLIES
Site Moderator

Re: downloads of videos from youtube do just the audio, no video!

Please update to the current Firefox 22.0 release.

  • Help > About Firefox

The Firefox 19 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

New Contributor

Re: downloads of videos from youtube do just the audio, no video!

I now have firefox 23 (it says) but now, when i play a movie from on a website, i no longer SEE/GET that "download this video" pop up button in the upper right corner! must this be added on?

New Contributor

Re: downloads of videos from youtube do just the audio, no video!

what happened to the ffoxs "download this video" button? it was in ver 19, in 22/23 it is now gone!