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computer will not update

New Contributor

computer will not update

I have updated my computer to the 17.0.1 several times and I keep getting the message that I STILL need to update. I am getting sick and tired of doing this and if It will not work then I will delete Firefox all together. After installing the new version I have also restarted my computer each time as well

Legendary Contributor

Re: computer will not update

Hello nanyehi59, your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.5.7

see your user agent:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729) FBSMTWB

you must reset user agent, see how to do that : Firefox is showing the wrong User Agent

see also :

thank you

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