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click url links from email (thunderbird) don't work.

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New Contributor

click url links from email (thunderbird) don't work.

click url links embedded in email don't work. I tried the "fix" to go to thunderbird (email account) and follow tools-options-...but when I got to "advanced" it would not click. Clearing the "cache" seems to be important, but I'm not even sure that's the problem. It started to develop after I upgraded some add-on movie-audio feature to firefox. So, I suspect there is some incompatibility there. Please help.

4 REPLIES
Master Contributor

Re: click url links from email (thunderbird) don't work.

Thunderbird Support Forum is here

Good Luck Smiley Happy

New Contributor

Re: click url links from email (thunderbird) don't work.

Since posting, I figured it out with a google search - to simply find a way to identify firefox as my "Default browser" - apparently, any time you update windows or do add-ons from Bill Gates, he makes your computer take IE the default browser - so the clicking doesn't work from email on firefox. So, I went into the control panel for "default programs" and clicked again to make Firefox the one, re-booted and everything works fine now. I suspect that many people will find this approach very helpful when they get frustrated with the same problem. Thanks google!

New Contributor

Re: click url links from email (thunderbird) don't work.

I wish that helped, but Firefox is definitely my default browser. Everything worked until upgrading to 12.

Site Moderator

Re: click url links from email (thunderbird) don't work.