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clearing the history causes the enter key and search button not to work

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New User

clearing the history causes the enter key and search button not to work

If I clear my history and set my browser to never remember or suggest websites, the search button doesn't work. I can click on it but nothing happens. In addition, if I simply use the enter key from my keyboard, that doesn't work either. I have to reset firefox and then the new version will work (but if I go back and change all my history settings again and then it stops working). Please help.

2 REPLIES

Re: clearing the history causes the enter key and search button not to work

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New User

Re: clearing the history causes the enter key and search button not to work

I did the reset as you mentioned and it works until I clear the history and set the "never remember" functionality. It will be a pain for me to have to do this every time I open Firefox. Help!