cancel
Showing results for 
Search instead for 
Did you mean: 

cant uninstall FF

SOLVED
Highlighted
New User

cant uninstall FF

I am trying to uninstall FF and went to the folder and click on uninstall and it wont. I even try the add/remove and it wont please help thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: cant uninstall FF

So search engines in firefox? We can help you with that Smiley Happy

First, do the following: Go to www.getfirefox.com, download and install the latest version of Firefox (15.0.1). (You don't need to uninstall first)

Then, start Firefox up, are your search engines working? If not, give me more details on what you see.

6 REPLIES
Senior User

Re: cant uninstall FF

Can you tell us what happens instead? Do you see any error messages? What folder did you go to to click on "uninstall"? With more information we can try to help you get rid of the Firefox installation.

New User

Re: cant uninstall FF

helper one and I click and it does nothing and when I go to add/remove it does the sae thing. I go to program file/mozilla firefox/helper

Site Moderator

Re: cant uninstall FF

Also, is there a specific reason you are trying to uninstall Firefox? Are you having a problem with it you want to try to fix? If so, we can help you try to fix it so that you can keep using Firefox.

New User

Re: cant uninstall FF

I lost my search engines some how I dont know how to get them back

Site Moderator

Re: cant uninstall FF

So search engines in firefox? We can help you with that Smiley Happy

First, do the following: Go to www.getfirefox.com, download and install the latest version of Firefox (15.0.1). (You don't need to uninstall first)

Then, start Firefox up, are your search engines working? If not, give me more details on what you see.

New User

Re: cant uninstall FF

Last night I install google it had a blue square with a g in it and want the other google. and yes I got search engine back thanks