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cant scroll in firefox 17.0.1

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New Contributor

cant scroll in firefox 17.0.1

hello i bought a new samsung series 9 ultrabook ever since i installed firefox im having issue that i cant scroll with touchpad i checked in safe mode and add ons disables and it didnt work as well i tried in different browsers as ie9 and chrome and it worked i reinstalled the touchpad driver and still stuck with no scrolling i really like this browser so please help! i appreciating and thank to the helpers

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Site Moderator

Re: cant scroll in firefox 17.0.1

Try to modify the ui.trackpoint_hack.enabled pref on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.
Close and restart Firefox after changing the ui.trackpoint_hack.enabled pref.

New Contributor

Re: cant scroll in firefox 17.0.1

i tried to modify the ui.trackpoing but its still the same i cant scroll with touchpad i have windows 7 64 bit i hope u can solve it