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cannot browse by keying address in address bar

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New User

cannot browse by keying address in address bar

Just updated to firefox 10 and I discovered that I can key an URL into the address bar, but nothing happens when I hit the enter key.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Support Forum Moderator

Re: cannot browse by keying address in address bar

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

7 REPLIES
Support Forum Moderator

Re: cannot browse by keying address in address bar

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

New User

Re: cannot browse by keying address in address bar

Thanks the-edmeister. The problem was indeed one of the extension. It was the extension Tab Utilities which I was using to start new tabs with the home page. This is one feature that I would love to have.

Thanks again.........

New User

Re: cannot browse by keying address in address bar

I also had Tab Utilities installed with the same symptoms. Disabling the Add-on temporarily fixed the problem, but now the 'failures' are intermittent and I haven't been able to reliably determine the new cause.

New User

Re: cannot browse by keying address in address bar

Hi zdouglas04... Thanks for your reply. Unfortunately I can only suggest that a different add-on is giving you problems. Once I removed Tab Utilities, my problem disappeared...

Good Luck........

joemodes...........

New User

Re: cannot browse by keying address in address bar

I didn't have Tab Utilities installed. AVG Safe search is what was causing the problem for me. Disabled it and now I'm working fine.

New User

Re: cannot browse by keying address in address bar

Problem: My guess is a number of people are now having this problem because of a recent AVG update. My husband was using the location/address bar in Mozilla just fine until it was interrupted by an AVG update last night (3 February 2012). Suddenly it did not work.

Solution: With much help from the Mozilla help pages (including this one) I discovered that AVG is an extension. Our operating system is Windows XP so I was able to go into "Tools" and and then click on "Add-ons." I clicked on "Extensions," found and disabled "AVG Safe Search." Now the Address Bar and Search Bar History work like a charm. Finding the solution took awhile, as I knew it would, so I didn't tackle it until this morning (4 Feb 2012).

Question: I'd be curious how many other people are having this problem as a result of the AVG update.

New User

Re: cannot browse by keying address in address bar

I had the same problem and disabling the AVG add-on was the solution!