i down loaded the latest version. selected run and the install bar shows installed. I can find version 16 if i use the search function. It's there. I just can't get it to run. do I have to uninstall all previous versions and start from scratch?
Go to Solution.
You have a corrupted user agent (Fast Browser Search; FBSMTWB) that identifies you as Firefox/3.5.19
Thanks. It worked.