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can not download update version 18.0.2

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New User

can not download update version 18.0.2

sits in connecting to the update server for ever

5 REPLIES
SUMO Contributor

Re: can not download update version 18.0.2

Hello doubleg, If there is an issue with update or permissions the better and easiest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

New User

Re: can not download update version 18.0.2

I have the same problem. Is firefox not supporting Mac anymore ?

SUMO Contributor

Re: can not download update version 18.0.2

Hi oly123456, fully supported mac from 10.6 and above, Firefox 18 System Requirements

thanks

New User

Re: can not download update version 18.0.2

I had to uninstall and reinstall it again. Thank you.

SUMO Contributor

Re: can not download update version 18.0.2

you are welcome