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bp-3e2a6ec6-8f65-475a-82fa-fdccd2130313

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bp-3e2a6ec6-8f65-475a-82fa-fdccd2130313

crash in safe mode on startup

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5 REPLIES
Site Moderator

Re: bp-3e2a6ec6-8f65-475a-82fa-fdccd2130313

hello, please run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner, microsoft safety scanner & kaspersky security scan.

Site Moderator

Re: bp-3e2a6ec6-8f65-475a-82fa-fdccd2130313

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

New User

Re: bp-3e2a6ec6-8f65-475a-82fa-fdccd2130313

changing a profile worked.

New User

Re: bp-3e2a6ec6-8f65-475a-82fa-fdccd2130313

THANKS....! THANKS A LOT.....!

Site Moderator

Re: bp-3e2a6ec6-8f65-475a-82fa-fdccd2130313

You're welcome