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ask browser keeps coming back how do I permanently remove it

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New Contributor

ask browser keeps coming back how do I permanently remove it

problem arose after installing security update - I have tried removing ask engine from all lists and have reset all bold entries in about:config ask still comes back very irritatin any solutions welcome

3 REPLIES
Master Contributor

Re: ask browser keeps coming back how do I permanently remove it

1. Remove Ask Toolbar (if you have it installed):

2. Reset your home page (if the Ask search page is displayed when starting Firefox): http://support.mozilla.com/en-US/kb/How+to+set+the+home+page

  • You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.

3. Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Ask search):

   If Ask is shown in your Search Bar and you want to remove it:
       https://support.mozilla.com/en-US/kb/Search%20bar
Site Moderator

Re: ask browser keeps coming back how do I permanently remove it

If you get Ask.com on the default about:home Home page then you can reset that search engine.

Reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.

  • Open the about:config page via the location bar
  • Type in the Filter bar: mstone
  • Right-click the browser.startup.homepage_override.mstone line and select: Reset
  • Close and restart Firefox

If that didn't help then delete the delete the chromeappsstore.sqlite file in the Firefox Profile Folder and repeat the above.

New Contributor

Re: ask browser keeps coming back how do I permanently remove it

thanks cor-el ... for only solution posted that worked