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adblocker prevents youtube from playing

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New User

adblocker prevents youtube from playing

I installed the adblocker add-on after which youtube videos stopped playing. I uninstalled the add-on but youtube still does not work. Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
Expert User

Re: adblocker prevents youtube from playing

Try to follow those steps without logging in as Administrator:

  1. In Firefox, go to the Flash Player download page at Adobe.com and download the Flash installer.
  2. At the top of the Firefox window on the menu bar, click the File menu and select Quit.
  3. Open the file you downloaded (i.e. install_flash_player.exe), then follow the installer's instructions.

Does that work?

8 REPLIES
Expert User

Re: adblocker prevents youtube from playing

Probably check that you have JavaScript settings and preferences for interactive web pages enabled and Flash enabled (Tools > Addons > Plugins). Your Flash also seems to be about of date, please try http://www.mozilla.com/en-US/plugincheck/

If that fails please reply with an explanation of what you see when you try to play a video.

New User

Re: adblocker prevents youtube from playing

Thank you very much. Updating Flash appears to have solved the problem.

New User

Re: adblocker prevents youtube from playing

I spoke too soon. I seem to be getting a black box where the youtube video should be with no "play" button.

Expert User

Re: adblocker prevents youtube from playing

New User

Re: adblocker prevents youtube from playing

Flash seems to work. I go to youtube and I can see flash ads but can watch videos. The bizarre thing is I updated Flash as a different computer user (Admin). Everything works fine as that user but when I log back in as myself, I get the issues I'm describing. I've tried rebooting but nothing.

Expert User

Re: adblocker prevents youtube from playing

Try to follow those steps without logging in as Administrator:

  1. In Firefox, go to the Flash Player download page at Adobe.com and download the Flash installer.
  2. At the top of the Firefox window on the menu bar, click the File menu and select Quit.
  3. Open the file you downloaded (i.e. install_flash_player.exe), then follow the installer's instructions.

Does that work?

New User

Re: adblocker prevents youtube from playing

Good lord, that did it. I didn't even have to reinstall Flash. It seems the act of actually exiting via the File menu rather than exiting via the red X at the upper right hand corner reset Firefox to accept the changes.

Thanks so much for taking the time to help with this problem.

Expert User

Re: adblocker prevents youtube from playing

eyetalianmouse,

I'm happy the issue was resolved. Please close this thread so that it has a 'solution chosen by...' line at the top and use new threads to ask about any further issues you have. We'll happy to be of help...

Thanks!