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about firefox on windows 8.1

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New Contributor

about firefox on windows 8.1

Today why i browed useing firefox i got a error on a site to do with java so i 1st tried to remove and reinstall java and that did'nt help so then i went to remove firefox but forgot 1st to remove java and adobe flesh player but what i did do was uninstall some of the addons under firefox addons what could be remove but now i am still getting the popup error with java and dont know why

i also want to know do i need to remove java and adobe flesh player before uninstalling firefox all do i just need to remove the firefox addons

3 REPLIES
Legendary Contributor

Re: about firefox on windows 8.1

What's the exact error message you're getting? If you would like to post a screen capture of the message, this article has tips on that: How do I create a screenshot of my problem?

If you think it would help, you could provide an address for the page and describe the steps to create the problem.

New Contributor

Re: about firefox on windows 8.1

Hi Jscher at the moment i am not getting the message now because i have installed the us firefox this time but the other question i had do i need to remove the adobe flesh player and java before uninstalling firefox all do i just remove the addons under the firefox program from Neil

Legendary Contributor

Re: about firefox on windows 8.1

Hi Neil1979, no, you do not need to remove the Java or Flash plugins before uninstalling or reinstalling Firefox. Those install independently, and Firefox finds out that you have the plugins on your system using information the Java and Flash installers add in the Windows registry.

If you are uninstalling Firefox, please beware of the option to remove personal data, because that includes your bookmarks and there is no "undo" for removing it.