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a box with "browser settings change" keeps popping up. Can you please tell me how to permanently get rid of it? Thank you

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New User

a box with "browser settings change" keeps popping up. Can you please tell me how to permanently get rid of it? Thank you

When I open up Firefox the box pops up immediately & can only be closed by right clicking on the box down the bottom of the screen & clicking close. It started happening after uninstalling Firefox & then reinstalling it yesterday. I Was able to uninstall it completely yesterday but not today. It will not allow me to remove it from program files.

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Site Moderator

Re: a box with "browser settings change" keeps popping up. Can you please tell me how to permanently get rid of it? Thank you

Which security software (firewall, anti-virus) do you have?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps and allows to delete the Firefox program folder.

2 REPLIES
Site Moderator

Re: a box with "browser settings change" keeps popping up. Can you please tell me how to permanently get rid of it? Thank you

Which security software (firewall, anti-virus) do you have?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps and allows to delete the Firefox program folder.

New User

Re: a box with "browser settings change" keeps popping up. Can you please tell me how to permanently get rid of it? Thank you

Thank you very much for your assistance. It solved the problem :-).