ZID-FBID Mapping Failed error ocurred when trying to send requests to friends in Castleville game on facebook?
A box popped up after I clicked on my friends names who I wanted to send requests to for help in the facebook game Castleville~the entire message inside the box reads as follows:
'ZDVIRALMANAGER--ONREQUESTDONE--ERROR!ZID-FBID Mapping Failed.'
Re: ZID-FBID Mapping Failed error ocurred when trying to send requests to friends in Castleville game on facebook?
Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works find in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.
A few other basic trouble shooting things you can try is this:
Run all Windows Updates, install all needed service packs, etc.
Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.